Manager of Event Services
2 weeks ago
Full-time
Position Overview:
As the Manager of Event Services, you will play a pivotal role in crafting unforgettable experiences for our guests at Estancia La Jolla Hotel & Spa.
This prominent position serves as the key point of contact between clients and the hotel, ensuring meticulous execution and oversight of assigned groups, social gatherings, weddings, and room blocks.
Your commitment to delivering exceptional service will create lasting memories for our clients.
Key Responsibilities:
The Event Services Manager is responsible for:
- Creating detailed event orders, group resumes, and layout diagrams for clients.
- Assisting with on-site event coordination.
- Overseeing final billing arrangements for groups.
This role reports directly to the Director of Catering and Conference Services.
Candidate Profile:
To excel in this role, we seek an outstanding individual who excels at connecting with people, thrives on crafting experiences, and possesses strong problem-solving skills to ensure successful events.
The ideal candidate will demonstrate:
- Exceptional organizational skills and effective time management.
- A keen attention to detail and a positive demeanor.
- Flexibility and a genuine passion for serving others.
Company Culture:
Estancia La Jolla Hotel & Spa is part of Noble House Hotels and Resorts, a collection of luxury accommodations across the Americas.
We are dedicated to providing our guests with outstanding service and memorable experiences, seeking team members who embody our core values of Passion, Integrity, and Respect.
If you are committed to being your best self, doing the right thing, and bringing a natural smile to your work, we would love to hear from you.
Compensation and Benefits:
In return for your contributions, we offer:
- Competitive salary.
- Health insurance benefits.
- Discounts for team members and their families at our hotels and restaurants.
- Matching 401k (after one year).
- On-Demand Pay (access to earned wages before payday).
- Paid Time Off (PTO).
- Complimentary parking and meals.
Qualifications:
We require:
- Strong verbal and written communication skills.
- At least one year of experience in event coordination, wedding planning, or related hotel food and beverage experience.
- Preferred experience with Delphi.
- Proven time management skills and conflict resolution abilities.
- Experience in a fast-paced guest service environment.
- Flexible availability, including early mornings, late nights, and weekends as needed.
- Ability to work collaboratively as part of a team.
- Experience in a hotel or resort setting.
At Estancia La Jolla Hotel & Spa, we are committed to fostering diversity, equity, inclusion, and accessibility. We have established a committee to bring together diverse perspectives and would love for you to share yours.
Equal Opportunity Statement:
Noble House Hotels & Resorts is proud to support an environment where everyone can thrive as their authentic selves. We are an equal opportunity employer and do not discriminate based on any protected status.
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