Hotel Front Desk Representative
5 days ago
We are seeking an enthusiastic and service-focused hotel front desk agent to join our guest services team.
As a Front Desk Associate, you will welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first.
Responsibilities:
- Mitigate customer complaints as needed
- Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
- Work with the housekeeping staff to ensure rooms are ready for new guests
- Perform regular bookkeeping duties: make sure hotel guest information is current and correct
- Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
Qualifications:
- 1+ year of hotel industry experience or related job preferred
- Well-versed in taking telephone calls and handling stressful situations
- Displays impeccable interpersonal, time management, organizational skills, and customer service skills
- Must have graduated high school, received a GED or equivalent
- Working knowledge of Microsoft Office and reservation management systems
About Us
Our 65-room hotel offers modern accommodations and friendly service in Jasper. We are part of Five Rivers Hospitality, offering part-time & full-time positions. Our estimated salary for this position is $48,000 per year.
-
Hotel Front Desk Ambassador
4 weeks ago
Joplin, Missouri, United States KMG Hotels Full timeAbout the RoleWe are seeking a skilled and friendly Hotel Front Desk Ambassador to join our team at KMG Hotels. This is an exciting opportunity to work in a dynamic and fast-paced environment where no two days are ever the same.Job SummaryThe successful candidate will be responsible for providing exceptional guest service, handling check-ins and check-outs,...
-
Hotel Front Desk Associate
4 weeks ago
Joplin, Missouri, United States KMG Hotels Full timeOvernight Hotel Front Desk AssociateWe are seeking an experienced and friendly Overnight Hotel Front Desk Associate to join our team at KMG Hotels. As a key member of our front desk team, you will provide exceptional customer service to our guests, ensuring their stay with us is comfortable and enjoyable.
-
Overnight Hotel Front Desk Agent
4 weeks ago
Joplin, Missouri, United States KMG Hotels Full timeJob Title: Overnight Hotel Front Desk AgentWe are seeking an experienced Overnight Hotel Front Desk Agent to join our team at KMG Hotels. As a key member of our front office staff, you will be responsible for delivering exceptional guest service and ensuring a seamless check-in and check-out experience for our guests.
-
Front Desk Manager
1 week ago
Joplin, Missouri, United States KMG Hotels Full timeAbout the RoleKMG Hotels is seeking a skilled Front Desk Agent to join our team in an overnight shift role. This position requires exceptional customer service skills, attention to detail, and ability to work independently.Job Description:Welcome guests in a friendly and professional manner, recognizing Choice Rewards Club Members and returning guests.Check...
-
Front Desk Operations Coordinator
2 days ago
Joplin, Missouri, United States Excel Fitness Full timeAbout the RoleWe are seeking a highly motivated Front Desk Operations Coordinator to join our team at Excel Fitness. As a key member of our operations team, you will be responsible for ensuring that our facilities are clean, safe, and welcoming for all members.Monitor and maintain club cleanliness and atmosphere, ensuring a high level of customer...
-
Customer Service Ambassador
1 week ago
Joplin, Missouri, United States KMG Hotels Full timeAbout KMG Hotels:KMG HOTELS is a leading hotel management company founded in 2000 by Jay Koshiya and Sanjay Koshiya. As the current CEO and President, Jay Koshiya leads the company's vision to exceed guest expectations and foster a culture of excellence among associates.With a portfolio of twenty-one hotels across various franchises, KMG Hotels has...
-
Hotel Operations Supervisor
1 week ago
Joplin, Missouri, United States KMG Hotels Full timeAbout the RoleWe are seeking a highly motivated and experienced Hotel Operations Supervisor to join our team at KMG Hotels. As a key member of our front office management, you will be responsible for driving guest service excellence and creating a positive work environment.Responsibilities:Lead and develop a high-performing front office team, focusing on...
-
Front-of-House Representative
2 days ago
Joplin, Missouri, United States Domino's Pizza LLC Full timeWe are seeking an experienced Front-of-House Representative to join our Domino's Pizza LLC team. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer experiences and maintaining the high standards of our store. This is a fantastic opportunity to work in a dynamic environment and develop your skills in...
-
Experienced Hotel Operations Manager
1 month ago
Joplin, Missouri, United States KMG Hotels Full timeAbout the RoleWe are seeking an exceptional Front Office Manager to join our dynamic team at Holiday Inn Joplin MO. As a key member of our operations team, you will be responsible for delivering exceptional guest experiences and driving revenue growth.Job SummaryThe ideal candidate will have prior hotel supervisory experience, preferably with IHG. This is an...
-
Customer Service Agent
3 days ago
Joplin, Missouri, United States Sleep Inn & Suites Jasper I-22 Full timeHourly Wage:$12 Job DescriptionAt Sleep Inn & Suites Jasper I-22, we are seeking a highly skilled Hotel Front Desk Attendant to join our team. As a key member of our front desk team, you will be responsible for providing exceptional guest services, managing hotel operations, and ensuring seamless customer experiences.Key Responsibilities:Responding to guest...
-
Front Desk Ambassador
2 days ago
Joplin, Missouri, United States Excel Fitness Full timeJob OverviewAt Excel Fitness, we strive to provide an exceptional experience for our members. As a Member Services Representative, you will play a critical role in achieving this goal. This is a great opportunity to work in a dynamic and fast-paced environment where no two days are the same. If you are a team player who is passionate about delivering...
-
Front End Services Representative
2 days ago
Joplin, Missouri, United States Wal-Mart Stores , Inc. Full timeWe are seeking a highly motivated and customer-focused Front End Services Representative to join our team at Wal-Mart Stores, Inc. As a key member of our front-end team, you will be responsible for ensuring that every customer interaction is positive and memorable.Your primary responsibilities will include smiling, greeting, and thanking customers, standing...
-
IT Field Service Representative
4 weeks ago
Joplin, Missouri, United States Smartech Full timeJob SummaryWe are seeking a highly motivated IT Field Service Representative to join our team at Smartech. As an IT Field Service Representative, you will be responsible for performing maintenance and repair activities on PC, Server, and Printer equipment in a fast-paced field service environment.Key Responsibilities:Perform routine installs, moves, adds,...
-
Fitness Club Representative
2 days ago
Joplin, Missouri, United States Excel Fitness Full timeExcel Fitness Job OpportunityWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Excel Fitness. As a key member of our front desk team, you will play a vital role in promoting our Judgement Free Zone and ensuring that every guest has an exceptional experience.About the Role:This is a full-time or...
-
Hospitality Professional
4 weeks ago
Joplin, Missouri, United States KMG Hotels Full timeAbout the JobWe are seeking a highly skilled and attentive Hospitality Professional to join our evening team as an Evening Service Representative. In this role, you will be responsible for delivering exceptional customer service and ensuring seamless operations.Key ResponsibilitiesGreet and welcome guests in a prompt and professional manner, taking beverage...
-
Senior Hospitality Manager
4 weeks ago
Joplin, Missouri, United States KMG Hotels Full timeOverview of Front Office Management RoleKMG Hotels is a premier lodging company that operates 21 hotels across various franchises, including Marriott, Hilton, and IHG. Our mission is to provide exceptional guest experiences while fostering a positive work environment for our associates.We are seeking an experienced Senior Hospitality Manager to lead our...
-
Customer Service Representative
2 days ago
Joplin, Missouri, United States Domino's Pizza LLC Full timeAt Domino's, we're looking for a skilled Customer Service Rep to join our team. As a representative of our brand, you'll be the face of our company, ensuring customers receive an exceptional experience every time they visit us.Job SummaryWe are seeking a highly motivated and customer-focused individual to work as a Customer Service Rep at Domino's. In this...
-
Front Desk Dental Assistant
7 days ago
Joplin, Missouri, United States Lumio Dental Full timeDental Office Assistant Job Summary: We are seeking a highly motivated and organized Dental Office Assistant to join our team at Lumio Dental. As a Dental Office Assistant, you will be responsible for performing various administrative tasks, including scheduling patients, maintaining accurate records, and communicating effectively with patients and...
-
Fitness Club Representative
4 weeks ago
Joplin, Missouri, United States Excel Fitness Full timeJob Summary: Excel Fitness is seeking a motivated and organized Fitness Club Representative to join our team. As a key member of our operations department, you will be responsible for promoting our Judgement Free Zone by representing our core values and adhering to our business drivers during each scheduled shift.About the Role: This full-time or part-time...
-
Banquet Set-Up Staff Coordinator
2 weeks ago
Joplin, Missouri, United States KMG Hotels Full timeJob OverviewKMG Hotels is seeking a highly skilled Banquet Set-Up Staff to join our team in Joplin. This role plays a crucial part in ensuring the hotel meets high standards of functionality, cleanliness, safety, and security.Key Responsibilities:Setting up banquet and meeting spaces with precision and efficiency.Providing exceptional customer service to...