Customer Service Agent

3 weeks ago


Joplin, Missouri, United States Sleep Inn & Suites Jasper I-22 Full time
Hourly Wage:$12

Job DescriptionAt Sleep Inn & Suites Jasper I-22, we are seeking a highly skilled Hotel Front Desk Attendant to join our team. As a key member of our front desk team, you will be responsible for providing exceptional guest services, managing hotel operations, and ensuring seamless customer experiences.

Key Responsibilities:
  • Responding to guest inquiries and resolving issues efficiently.
  • Managing guest complaints and providing effective solutions.
  • Collaborating with the housekeeping team to ensure rooms are clean and ready for occupancy.
  • Processing payments and handling cash and credit transactions accurately.
  • Welcoming and registering guests, issuing room keys, and providing assistance as needed.

Requirements:
  • A minimum of 1 year of experience in a similar role.
  • Excellent communication and problem-solving skills.
  • Able to work in a fast-paced environment and multitask effectively.
  • High school diploma or equivalent required.
  • Familiarity with hotel management software and systems.


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