Senior Consumer Liaison

3 weeks ago


Saint Paul, Minnesota, United States State of Minnesota Full time

**About Us:** At the State of Minnesota, we strive to create a better life for all Minnesotans. Our employees play a critical role in developing policies and providing essential services.

**Job Overview:

We are seeking a highly skilled Senior Consumer Liaison to serve as the primary point of contact for individuals and businesses contacting the Commerce Department with licensing and unclaimed property inquiries.

This role will interact with the public daily, responding to phone, written, and in-person contacts. The successful candidate must maintain a comprehensive understanding of Department policies, procedures, and legal requirements for licensing and unclaimed property in Minnesota.

Responsibilities:

  • Serve as the primary point of contact for licensing and unclaimed property inquiries
  • Maintain a comprehensive understanding of Department policies, procedures, and legal requirements
  • Interact with the public daily, responding to phone, written, and in-person contacts

Requirements:

  • Customer Service Skills sufficient to explain laws, rules, regulations, standards, policies, and procedures
  • Word Processing skills
  • Database Management skills
  • English (reading, writing & speaking)

Benefits:

  • Competitive salary range: $49,610 - $66,941 annually
  • Affordable benefits package
  • Ongoing training and development opportunities

About Working at the State of Minnesota:

The State of Minnesota is an equal opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission.



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