Business Process Optimization Analyst
4 days ago
We're a global leader in enterprise-level engagement and loyalty platform technology, offering compelling experiences and fostering meaningful connections for employees, consumers, members, and channel partners across various industries and verticals. With hundreds of clients, including 70+ Fortune 500 companies, we represent millions of end users.
We prioritize an inclusive workplace that values diversity and our sustainability initiatives, welcoming everyone to bring their authentic selves to work. We over-communicate about everything, especially while navigating our hybrid world.
We seek a skilled Business Analyst to join our team. This role is perfect for a self-motivated individual who excels at leading tasks and managing project deadlines. As a Business Analyst at Augeo Affinity Marketing, you'll bridge productivity gaps between our development teams and the organization's strategic business objectives. This position demands a strong foundation in business analysis and ongoing skill development in advanced analysis techniques driving better outcomes for our products and features.
Responsibilities include:
- Contributing to system product design, documentation, and ongoing maintenance.
- Developing strong relationships with internal partners and clients, acting as a liaison between stakeholders and end-users.
- Creating and reviewing test cases, supporting quality assurance activities.
- Leading team reviews of documented requirements and business processes, focusing on solutions refining requirements for optimal results.
- Maintaining up-to-date knowledge of best practices and industry trends.
Salary: $90,000 - $120,000 per year
Key Requirements:
- A degree in Business Administration or a related field with 3+ years of experience as a Business Analyst or 5+ years as an Associate's degree holder.
- Excellent documentation and technical writing skills; samples may be requested.
- Expertise in business requirement elicitation, project management methodologies, process modeling, and requirements verification.
- Strong Microsoft Office application skills, excellent written and verbal communication skills, and ability to convey technical information to diverse audiences.
- Strong analytical and conceptual thinking with effective problem-solving abilities.
- Previous experience in requirement elicitation interviews, process documentation, and testing support.
- A forward-thinking approach to enhancing product usability and value for end-users.
- Ability to work independently and meet project-driven deadlines, both remotely and in-person.
- Proven experience prioritizing initiatives based on business needs, internally and externally.
Additional Benefits:
- Comprehensive benefits package including Medical, Dental, and Vision coverage, paid Long-Term disability, and Life Insurance.
- HSA/FSA plans, voluntary benefits like critical, hospital, pet coverage, and more.
- Employee benefit education, campaigns, and wellness opportunities.
- 401k retirement matching and financial planning resources.
- EAP resources.
- 13 paid holidays and PTO time.
- Rewards and incentives for birthdays, work anniversaries, professional and personal milestones, and company involvement.
- Employee referral bonuses.
- Fun, casual, and flexible working environment embracing the hybrid workstyle.
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