Debt Resolution Specialist
2 days ago
We are seeking a highly motivated and experienced sales professional to join our team as a Debt Agent Settlement Officer. As a key member of our Financial Services team, you will play a critical role in helping clients achieve their financial goals.
Responsibilities:- Generate new business by reaching out to potential clients and selling debt consolidation or debt resolution programs.
- Work closely with clients to understand their financial needs and develop customized solutions to help them achieve their financial goals.
- Stay up to date with changes in financial markets and regulations.
- Contact customers who are behind on their payments and negotiate repayment plans.
- Educate customers on debt settlement options and guide the best course of action.
- Respond to inquiries in a timely and effective manner and treat customers fairly and consistently.
- Negotiate account settlements within established guidelines.
- Maintain accurate records of customer interactions and payment arrangements.
- Achieve monthly targets for call volume, successful negotiations, and customer satisfaction.
- Collaborate with other team members to improve processes and customer experience.
- At least 2 to 3 years of experience in sales or a related field.
- Strong communication and interpersonal skills.
- Highly motivated individuals with a positive attitude and excellent people skills.
- Excellent written, verbal, and listening skills.
- Strong time management and multitasking abilities.
- Ability to work independently with minimal oversight.
We aim to nurture our burgeoning team with career-minded individuals and shape them into Financial Specialists. Potential growth opportunities include Supervisory Team Leader and Management roles. Our consistent record of surpassing sales targets is due to the high demand from consumers seeking assistance with their financial issues. We champion a gratifying and inclusive culture laden with rewards and recognition for our employees. We are fully committed to facilitating our employee's success and progression within the company.
Benefits:- 401(k)
- Paid time off
- Paid training
Irvine, CA
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