Debt Resolution Specialist
2 months ago
About the Role
Amity One Tax is seeking a driven and experienced Debt Resolution Specialist to join our growing team. In this role, you will play a vital part in helping clients navigate their financial challenges by providing expert guidance and tailored solutions.
As a Debt Resolution Specialist, you will be responsible for building rapport with clients, understanding their unique financial situations, and presenting them with clear and concise options to achieve their debt management goals. You will leverage your knowledge of debt consolidation and settlement programs to develop customized strategies that address each client's specific needs.
Responsibilities:
- Consult with clients to assess their financial circumstances and identify suitable debt resolution options.
- Educate clients on various debt settlement programs, explaining the terms, conditions, and potential benefits.
- Negotiate with creditors on behalf of clients to secure favorable repayment terms or settlements.
- Maintain accurate records of client interactions, agreements, and payment arrangements.
- Provide ongoing support and guidance to clients throughout the debt resolution process.
- Stay informed about industry best practices and regulatory changes related to debt settlement.
Requirements:
- Proven experience in sales, customer service, or a related field within the financial services industry.
- Strong communication, interpersonal, and negotiation skills.
- A deep understanding of debt consolidation and settlement strategies.
- Excellent organizational and time management abilities.
- Proficiency in using computer software and databases.
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