Consumer Debt Resolution Expert

7 days ago


Irvine, California, United States Alleviate Financial Solutions Full time
About the Role

We are seeking a highly motivated and results-driven Debt Advisor to join our team at Alleviate Financial Solutions. As a Debt Advisor, you will play a critical role in helping individuals and families achieve financial freedom by providing effective debt relief solutions.

Key Responsibilities
  • Handle the full cycle of sales for inbound and outbound calls, scheduling follow-up calls, and successfully close deals.
  • Use scripts to provide information about programs, services, prices, and present their benefits.
  • Utilize different verbal sales methods of communicating with potential clients.
  • Emphasize service features based on analyses of customers' needs and on knowledge of programs and services.
  • Drive value of product to client; upsell products.
  • Accurately track all communications in CRM system.
  • Conduct clients follow-up calls to ensure that they understand the service and are moving forward with contract/agreement.
  • Utilize a consultative sales approach to explain our programs and services, placing an emphasis on educating potential clients of their options.
  • Manage your leads/calendar/time efficiently to ensure that all monthly sales goals are met.
Requirements
  • Debt, mortgage, finance, or sales experience preferred.
  • Highly motivated with a positive attitude and excellent people skills.
  • Be an effective closer.
  • Phone sales and call center experience.
  • Positive and high energy attitude is a must.
  • Time management – multi-tasker, able to prioritize and follow up with clients in a timely manner.
  • Problem solving; ability to constructively handle unexpected problems.
  • Strong Analytical and mathematical skills.
  • Must be comfortable with computers, internal software, and phone systems.
What We Offer
  • Robust training program.
  • Health, dental, and vision benefits available after 30 days of employment.
  • Ancillary benefits including legal services, disability insurance, Employee Assistance Program, and much more.
  • 80 hours of PTO, 40 hours of Sick Pay, and 2 Health & Wellness Days.
  • Paid holidays.
  • 401(k) that can be elected from day 1 of employment.
  • The opportunity to work alongside an incredible group of people who are all driven to help others.


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