Product Operations Manager

3 days ago

Alameda, California, United States Abbott Full time
About Abbott

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.

We have a diverse team of over 114,000 colleagues serving people in more than 160 countries.

Job Summary

We are seeking a highly skilled Product Operations Manager to join our Diabetes Care division in Alameda, CA. As a key member of our team, you will be responsible for managing, developing, and implementing release activities and commercializing digital product launches of new and existing products.

Key Responsibilities
  • Act as a subject matter expert and review operational workflows, identifying problems and developing improvements, modifications, and enhancements.
  • Maintain databases required for business operations.
  • Review systems and applications and recommend system edits/changes as needed.
  • Develop and evaluate tools and materials that enhance operating efficiency, accuracy and technical skill levels of unit staff.
  • Track and communicate workflow and system changes to appropriate resources.
  • Assist with training and documentation needs.
  • Develop and generate reports for management review.
  • Notify appropriate department managers about issues and problems in operational workflow requiring immediate attention.
  • Participate as a subject matter expert in the development of written guidelines and documents problems as needed.
  • Organize and establish all project-related meetings (project updates, retrospectives, reviews, demos, etc).
  • Report on project success criteria results and metrics.
  • Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization.
  • Procure adequate resources to achieve project objectives in planned timeframes.
  • Understand interdependencies between technology, operations, and business needs.
  • Act as an internal quality control check for the project before, during and after product releases.
  • Manage ongoing quality control and participate in quality issue resolution.
Requirements
  • Bachelor's degree
  • 7+ years of experience in a similar position within a regulated environment (i.e. government, healthcare, pharmaceutical, medical device, etc.), including experience as a Program Manager, Project Manager, and/or a corporate trainer
  • Demonstrated experience managing timelines and/or developing training programs
  • Worked in a problem-solving environment demonstrating teamwork, innovation, and excellence
  • Proficient in MS Office (Word, Excel, Outlook)
  • Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
Preferred Qualifications
  • Advanced level degree
  • Medical device experience
  • Previous experience working cross-functionally within a large, matrixed organization

Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at, on Facebook at and on Twitter @AbbottNews.

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