Event Management Assistant
2 weeks ago
Position Title:
Event Management Assistant
Location:
Horizons Conference Center
Employment Type:
Full-Time Non-Exempt
Reports To:
Executive Vice President
At HORIZONS Conference Center, we pride ourselves on being the leading full-service venue for events in Mid-Michigan.
Our commitment is to deliver an exceptional experience for our guests through outstanding hospitality, superior service, and remarkable quality.
Since our inception in 1996, we have earned a reputation for providing the highest standard of service with a personal touch, embodying what we refer to as the Art of Hospitality.
Our team members are passionate about creating unique and memorable experiences for our clients.
We are currently in search of a motivated and dynamic Event Management Assistant who is eager to embark on a rewarding career in the hospitality industry with opportunities for advancement.
Our Event Management Assistants are dedicated to surpassing our clients' expectations, consistently delivering the Art of Hospitality that defines our organization.
To succeed in this role, candidates must demonstrate the ability to perform essential duties effectively. The qualifications outlined below represent the necessary knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to fulfill the essential functions.Essential Qualifications:
A minimum of a High School diploma and at least one year of proven experience in delivering exceptional customer service and meticulous attention to detail for events.
Preferred Qualifications:
Demonstrated experience in event sales and planning, collaborating within a team, detailing events, providing exemplary customer service, and maintaining organization.
Key Responsibilities:
Include the following:
Maintaining comprehensive event files, ensuring accuracy and completeness.
Drafting proposals and layout plans for clients.
Inputting precise information regarding accounts and events into the Amadeus Delphi software program.
Duplicating Banquet Event Orders (BEO) and layout plans and distributing them to relevant staff promptly prior to events.
Preparing information packets for prospects and clients.Providing guidance to individuals regarding facility usage.
Conducting tours of the venue for potential clients.
Following up with prospects and clients about their events.
Reviewing accounts that require re-booking and proactively seeking to enhance sales.
Accompanying the Executive Vice President on appointments as necessary.
Processing payments received from clients for their events.
Generating invoices for events.
Researching background information on potential clients for sales outreach.
Assisting with general office tasks as needed.
Handling incoming calls.
Additional Responsibilities:
Please note that this job description is not intended to be an exhaustive list of all activities, duties, or responsibilities required of the employee in this position.
HORIZONS Conference Center is committed to providing equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics.
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