Dynamic Business Leader for Rapid Growth and Success

4 weeks ago

Anaheim, United States NCW Full time

Are you a results-driven professional with a passion for driving growth and success? Do you thrive in fast-paced environments where no two days are ever the same?

About the Role

We are seeking an exceptional Branch Manager to join our team at NCW. As a key member of our leadership team, you will be responsible for overseeing and directing the staff and daily operations of our assigned branch.

Your primary objective will be to ensure the delivery of exceptional customer service, achievement of sales and productivity goals, and the development of strong business relationships within the community.

Duties and Responsibilities
  • Develop and implement strategic plans to drive growth within the local market.
  • Identify and pursue new business opportunities and partnerships to increase market share through our service, large project, and advanced services lines.
  • Champion and coordinate the internal initiation phase of the project life cycle.
  • Lead initiatives to enhance NCW's brand awareness and reputation in the community.
  • Full P&L responsibility, including budgeting, forecasting, and financial reporting.
  • Analyze financial performance and implement strategies to maximize profitability and cost-efficiency.
  • Ensure branch operations are aligned with company financial objectives and guidelines.
  • Lead, mentor, and develop employees with a focus on safety, training, skill enhancement, and career progression.
  • Create a positive, engaging workplace culture that encourages teamwork and high performance.
  • Exhibit strong emotional intelligence to effectively manage, motivate, and inspire the branch team.
  • Build and maintain relationships with key customers, suppliers, and community partners.
  • Act as the face of NCW in the market, engaging in community events, trade shows, and networking opportunities.
  • Ensure customer satisfaction by delivering quality service and addressing customer needs promptly.
  • Collaborate with regional leadership, business development, safety, and operational teams to align branch activities with company goals.
  • Promote a culture of teamwork within the branch and across the organization, leveraging internal resources to meet business objectives.
  • Conduct regular staff meetings to clearly communicate goals and objectives.
  • Provide guidance and leadership to enable staff to meet these goals.
  • Commits to regular job-site visits and completes required documentation.
  • Identify training needs and opportunities for staff development.
  • Develop and implement plans to meet those needs.
  • Perform other related duties as assigned by the manager.
Required Skills and Qualifications
  • Strong leadership and management skills.
  • Excellent sales, customer service, and interpersonal skills.
  • Proficient verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to prioritize tasks and delegate as appropriate.
  • Proficiency in Microsoft Office Suite or related software.
Salary and Benefits

The salary range for this role is $80,000 - $120,000 per year, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

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