Ricoh On-Site Service Specialist

5 days ago


WinstonSalem, North Carolina, United States Ricoh Full time
Job Summary

We are seeking a highly skilled and detail-oriented On-Site Service Specialist to join our team at Ricoh. As a key member of our print center, you will be responsible for operating high-volume duplicating equipment, performing associated copying tasks, and operating high-volume document imaging equipment and related software.

Additionally, you will be responsible for generating reports for digital printing, imaging, and mail systems in digital format, shipping and receiving product and supplies, sorting, distributing, and handling incoming and outgoing mail/faxes, and applying necessary postage.

As a Ricoh On-Site Service Specialist, you will provide operations functions in one or all of the following areas: operates high volume duplicating equipment, performs associated copying tasks, operates high volume document imaging equipment and related software, and operates High volume mail management systems.

Key Responsibilities
  • Operate high-volume duplicating equipment and perform associated copying tasks
  • Operate high-volume document imaging equipment and related software
  • Generate reports for digital printing, imaging, and mail systems in digital format
  • Ship and receive product and supplies, sort, distribute, and handle incoming and outgoing mail/faxes, and apply necessary postage
  • Provide copier maintenance and/or repair of customer site equipment
  • Perform bindery, QC, and final check, housekeeping, file services, call center representative, and reception duties as needed
Requirements
  • High school diploma or equivalent required
  • 1-2 years of experience in a related field preferred
  • Some related copy job experience is preferred
  • Valid driver's license and minimum levels of auto insurance coverage per Client policy required
Working Conditions

Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level.

Work assignments are diversified. Interpret, comprehend, and apply complex material, data, and instruction – prepare, provide, and convey diversified information.

Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing, or similar activities as well as lifting or moving items weighing up to 50-55 lbs. and in pushing or pulling machines on wheels, which may weigh up to 700 lbs., in order to move for repairs.



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