Senior Service Specialist

1 week ago


WinstonSalem, North Carolina, United States Kelly Services, Inc. Full time
Kelly Services, Inc Job Summary

As a Service Specialist at Kelly Services, Inc, you will be responsible for providing exceptional customer service and support. Your key responsibilities will include:

Key Responsibilities
  • Providing timely and effective resolution to customer service issues
  • Maintaining accurate and detailed records of customer interactions
  • Collaborating with other departments to address customer needs and improve service quality
  • Identifying opportunities for process improvements and implementing changes to enhance service delivery
  • Training and mentoring new team members on service protocols and procedures
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Ability to maintain confidentiality and handle sensitive information
What We Offer

Kelly Services, Inc offers a competitive compensation package, including:

  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • A comprehensive benefits package


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