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Accounts Receivable Supervisor

2 months ago


Raleigh, North Carolina, United States North Carolina Education Lottery Full time
Position Overview

Are you an experienced collections leader with a strong commitment to enhancing financial operations? Do you possess expertise in accounting software systems? If you excel in a dynamic setting and have a knack for fostering robust client relationships, we invite you to consider this opportunity. We are seeking an individual dedicated to public service to join our Finance team. This role will manage the accounts receivable functions for our retailers, encompassing all collection activities while supporting the Retail Accounting Manager and their team.

We provide competitive compensation and benefits, generous leave policies, opportunities for professional growth, and flexible work arrangements. Our workplace is vibrant, collaborative, and fast-paced, where your contributions are appreciated. The lottery operates as a thriving business entity focused on generating funds for educational initiatives.

Key Responsibilities:

  • Guide and develop the collections team by evaluating performance, suggesting enhancements, and facilitating cross-training. Oversee and execute all collection tasks, including establishing payment plans, drafting promissory notes, executing affidavits, making calls, sending correspondence, creating collection notices, adjusting retailer invoices due to unsuccessful sweeps, managing external collections, write-offs, and applying Self-Assurance funds while liaising with Sales personnel and relevant departments.
  • Reconcile Retailer Receivable accounts and may assist in reconciling additional accounts as necessary. Collaborate with the Retail Accountant and Gaming Financial Analysts to ensure all promotional and A/R impacting entries are accurately recorded. Complete monthly and year-end account reconciliations and audit responsibilities, ensuring all manual entries are accurately reflected in the accounting system.
  • Deliver exceptional customer service to both internal and external stakeholders by addressing retailer inquiries through various communication channels.
  • Manage cash flow by processing deposits, handling On-Demands, addressing failed sweeps, and recording fees as required in the accounting system. Generate weekly collection reports.
  • Reconcile weekly sweep totals and general ledger entries related to Accounts Receivables.
  • Submit retailers to the appropriate department for collections through debt set-off. Engage external collection agencies for delinquent accounts. Prepare various ad-hoc, executive, and state reports.

Qualifications:

  • A Bachelor’s degree and/or 3-5 years of relevant experience.
  • Support the Retail Accounting Manager in various functions as required.
  • Responsible for the retention, shredding, and digital file purging of Retail Accounting documents.
  • Additional tasks may be assigned by management within the scope of this role.
  • Participate in annual tax projects to ensure timely preparation and distribution of necessary documents.
  • Ability to compose reports, business correspondence, and summaries with proper formatting and grammar.
  • Requires a solid understanding of a technical field, utilizing analytical judgment and decision-making skills appropriate to the organizational environment.
  • Act as the primary contact for weekly NSF transactions, ensuring timely and accurate recording in the accounting system.
  • Serve as a backup signer for financial committees.
  • Familiarity with Accounts Receivable collection techniques, account reconciliation, and general accounting practices.
  • Proficient in accounting software systems, particularly Microsoft Dynamics 365.
  • Skilled in Microsoft Office applications, including Excel, Outlook, and Word.

Compensation: Competitive salary based on experience.

About Us:

We are committed to raising funds for educational purposes. Our organization awards substantial prizes daily and is dedicated to supporting our community. We offer a supportive work environment that values integrity, respect, and social responsibility.

Equal Opportunity Employer