Opening and Closing Operations Supervisor

2 weeks ago


Middletown, United States Wendy's Full time
Why Wendy's

At Wendy's, we understand that our team members are the heart of our establishment. As an Opening and Closing Operations Supervisor, you will be part of a dynamic team that values quality service, delicious food, and a supportive work environment.

POSITION OVERVIEW

In this role, your main duty will be to oversee, manage, and assign responsibilities related to the opening and closing of the restaurant.
  • You will ensure that all opening and closing tasks are completed efficiently and on time.
  • Your leadership will be crucial in maintaining cleanliness, food safety, and proper setup for service.
  • You will foster a productive, safe, and welcoming atmosphere for both staff and customers.
  • You will guide and develop team members, enhancing their skills and performance.
  • Collaborating with other management staff, you will identify opportunities to improve operational efficiency and boost profitability.
What You Can Expect

As a vital member of the management team, you will provide guidance and training to ensure that customer satisfaction is consistently achieved and that business objectives are met.

  • Competitive weekly compensation
  • Comprehensive benefits including medical, dental, and vision coverage
  • 401K retirement plan
  • Flexible scheduling to support work-life balance
  • Employee meal discounts
  • Opportunities for advancement within our management career path
  • Access to an exceptional leadership training program designed to cultivate high-performing leaders.
What We Expect From You

We seek individuals who embody the spirit of Wendy's: energetic, efficient, and customer-focused. You will be expected to:
  • Have a minimum of 1 year of experience in the restaurant industry.
  • Possess at least 6 months of experience in a customer service role.
  • Be at least 18 years old.
  • Hold a high school diploma or equivalent and comply with all state and federal documentation requirements.
  • Demonstrate the ability to manage multiple tasks while maintaining a calm demeanor.
  • Exhibit strong teamwork skills and a commitment to customer service excellence.
  • Maintain professionalism and discretion when addressing customer concerns.
  • Work effectively in a fast-paced environment while ensuring accuracy in all tasks.
  • Be prepared to stand for extended periods and perform physical tasks such as lifting and bending.
  • Obtain ServSafe certification by the end of your training.
If you see yourself in this role, we encourage you to explore this opportunity with us.

Wendy's is proud to be an equal opportunity employer, committed to providing reasonable accommodations to individuals with disabilities to perform essential job functions.

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