Healthcare Operations Manager

7 days ago


Augusta, Maine, United States ORTHOATLANTA, LLC Full time
Job Overview

OrthoAtlanta, LLC is seeking a highly skilled and experienced Area Operations Manager to join our team in the Augusta/Aiken area. As a key member of our operations team, you will play a vital role in ensuring exceptional patient experiences, operational efficiency, and financial success across multiple clinic locations.

Key Responsibilities
  • Collaborate with office managers to address patient, physician, and staff concerns, ensuring seamless communication and resolution.
  • Oversee daily operations, ensuring compliance with regulations and company standards, and implementing strategic plans to optimize clinic performance.
  • Foster a positive and productive work environment for your team, promoting a culture of excellence and continuous improvement.
  • Manage budgets and resources effectively, prioritizing patient satisfaction and operational efficiency.
Requirements
  • High School Diploma or equivalent, Bachelor's degree preferred.
  • 5-8 years of professional work experience in Healthcare, with a minimum of 4 years of physician practice management experience leading teams in multiple locations.
  • Orthopedic experience a plus, with knowledge of surgical clinic workflow and ability to engage and collaborate with all levels from C-Suite to staff.
  • Excellent organizational, written, and verbal communication skills, with ability to manage multiple projects and meet tight deadlines.
  • Proven ability to translate a strategic plan into operational policy, with demonstrated track record of management of personnel and fiscal resources with never compromising patient satisfaction.
  • Leadership ability to guide, direct, and mentor a multi-layered staff, with knowledge, understanding, and experience in using various marketing tactics and strategy development and operations.
  • Working knowledge of all modes of communication, including print, digital, photography, video, social media channels, verbal presentations, activities, and grassroots efforts.
  • Must be creative, versatile, self-motivated, takes initiative, driven, detail-oriented, and responsive, with ability to travel including overnight required – 10%.


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