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Service Coordinator

2 months ago

Bradenton, Florida, United States Unique USA Inc. Full time
Job Title: Dispatcher - Bradenton, FL

At Unique USA Inc., we're seeking a skilled Dispatcher to join our team. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong understanding of customer service.

Key Responsibilities:
  • Take customer information from our customer service system and relay it to our employees in the field.
  • Ensure our technicians are moving in the most efficient manner and our customers' needs are met.
  • Work closely with our team to resolve customer issues and provide exceptional service.
Benefits:
  • Competitive pay options based on skill and availability.
  • Paid orientation, paid training, and weekly direct deposit payroll.
  • Clean office environment with great equipment and a strong team.
  • Comprehensive training opportunities provided by our in-house Learning & Development team.
Requirements:
  • Ability to provide exceptional customer service delivery with both inbound and outbound customer calls.
  • Must be able to demonstrate computer proficiency and have experience using Microsoft Products and multi-line phone systems.
  • Must report daily to our office, this is not a work-from-home opportunity.