Service Call Coordinator
3 weeks ago
We're looking for a highly skilled and motivated Customer Service Representative to join our team at Mr. Appliance. As a key member of our team, you will represent Mr. Appliance on support calls, handle service requests and customer complaints, and provide top-notch customer service. Estimated Salary: $55,000 - $70,000 per year.
About the Role
In this role, you will be responsible for receiving incoming calls in a professional and courteous manner. You will also perform marketing and sales functions to sell additional work and earn business. Additionally, you will complete work orders, return customer calls, and respond to customer complaints. Other duties may include cross-training in related positions.
Requirements
To be successful in this role, you must have a minimum of two years' administrative experience. Strong written and verbal communication skills are essential, as well as being detail-oriented with strong data entry skills. A positive attitude and the ability to work independently as part of a team are also necessary.
What We Offer
When you join Mr. Appliance, you can expect competitive compensation and flexible working hours. Our culture is built around learning and collaboration, making it a great place to grow your career.
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