Customer Service Coordinator

3 days ago


Bradenton, Florida, United States Hughes Exterminators Full time

We are seeking a Customer Service Coordinator to provide exceptional support to our customers. In this role, you will serve as the first point of contact for internal and external customers, addressing their inquiries and resolving issues in a timely and professional manner.

About Our Company

Hughes Exterminators is a family-owned business with over 50 years of experience providing pest control services to residents and businesses across the United States. We pride ourselves on delivering high-quality service and building strong relationships with our customers.

As a Customer Service Coordinator, you will play a crucial role in ensuring customer satisfaction and loyalty. You will work closely with our service team to schedule appointments, update customer records, and resolve any issues that may arise during service calls.

Responsibilities
  • Provide exceptional customer service through phone, email, and in-person interactions
  • Schedule appointments and update customer records in a timely manner
  • Resolves customer complaints and issues in a professional and courteous manner
  • Work closely with the service team to ensure seamless delivery of services
Requirements
  • Bachelor's degree or equivalent experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Willingness to learn and adapt to new technologies and processes
Salary and Benefits

We offer a competitive salary range of $45,000 - $55,000 per year, depending on experience. Additionally, we provide a comprehensive benefits package, including health insurance, retirement plan, and paid time off.

In this role, you will have the opportunity to grow and develop your career in a dynamic and supportive environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.



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