Customer Service Coordinator

5 days ago


Bradenton, Florida, United States Service Minds LLC Full time
Job Overview

We are seeking a highly skilled In-Office Dispatcher to join our team at Service Minds LLC. This role is responsible for coordinating between customers and service technicians, ensuring smooth operations and timely service delivery.

The ideal candidate will have experience in dispatch operations, preferably within a service-oriented industry, and proficiency with dispatch software such as Service Titan or similar systems.

Key Responsibilities
  • Dispatching Technicians: Efficiently dispatch service technicians to job sites from our office, optimizing schedules and ensuring prompt service.
  • Customer Communication: Communicate effectively with customers, management, and technicians to coordinate schedules and resolve issues.
  • Record Keeping: Maintain accurate records of service activities, including job details and technician hours.
Compensation & Benefits
  • Competitive Salary: $18.00 per hour, plus weekly bonuses.
  • Benefits Package: Comprehensive benefits package, including medical, dental, vision, and prescription coverage.
  • Additional Perks: Company-paid life insurance and long-term disability insurance, paid time off (PTO) and paid holidays, 401K plan with employer match.


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