Sales Counter Representative
2 weeks ago
We are looking for a proactive and customer-focused individual to fill the role of a Sales Counter Representative.
This full-time position will primarily involve processing orders at the sales counter, along with various related responsibilities such as inventory management, product stocking, shipping, and loading of delivery vehicles.
Work Schedule:The workweek consists of Monday through Friday, with potential overtime during peak periods.
Key Responsibilities:
- Processing orders at the point of sale using the company’s computer system.
- Engaging with customers through various channels including phone, email, and face-to-face interactions.
- Welcoming customers with a positive demeanor.
- Utilizing basic computer and telephone skills.
- Advising customers on suitable products for their needs.
- Explaining pricing and sales terms to customers.
- Generating Sales Orders and Quotes for project estimations based on customer specifications.
- Coordinating efficient delivery schedules.
- Maintaining clear communication with management, staff, and clients.
- Exhibiting honesty, courtesy, and respect towards customers and colleagues.
- Assisting in maintaining a clean and organized workspace.
- Acquiring fundamental knowledge of available products.
- Reporting to management regarding special orders or product requests from customers.
- Participating in Inventory Cycle Counts.
- Handling order picking, staging, and replenishment tasks.
- Managing shipping and receiving processes.
- Loading and unloading delivery vehicles.
- Performing other related duties as assigned.
- Basic computer proficiency and internet navigation skills.
- Experience with landscaping or irrigation products is a plus, but not mandatory.
- Bilingual skills (English and Spanish) are preferred.
- Forklift operation experience is advantageous.
- Physical ability to lift up to 75 lbs, with 50 lbs on a regular basis.
- Must be able to pass a pre-employment drug screening.
Company Commitment:
Heritage Landscape Supply Group is an Equal Opportunity Employer and values the contributions of military veterans across all levels and positions. We appreciate the skills and qualities that military service instills, such as leadership, teamwork, performance, integrity, and safety.
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