Customer Care Specialist
1 week ago
Position Overview:
As a vital member of our team, you will handle incoming inquiries, evaluating the urgency of each call to ensure appropriate action is taken. Your role is crucial in directing urgent matters according to established protocols, thereby contributing to the highest standards of patient care.
Key Responsibilities:
1. Manage and respond to incoming calls with professionalism and empathy.
2. Assess the urgency of each call and triage accordingly to guarantee effective patient support.
3. Schedule patient appointments efficiently, ensuring clear communication and coordination of schedules.
Skills and Qualifications:
- Strong customer service skills with a focus on patient satisfaction.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Proficient in utilizing technology and systems related to healthcare operations.
Why Join Us?
At Integrated Health Associates, Inc., we value our employees and provide a supportive environment that fosters professional growth and development.
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