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Customer Care Specialist
2 months ago
Role Overview:
As a vital member of our team, you will be responsible for managing incoming communications with professionalism and care.
Key Responsibilities:
1. **Handle Incoming Calls:** Assess the urgency of each call and ensure appropriate action is taken to direct urgent inquiries according to established protocols.
2. **Appointment Coordination:** Schedule patient appointments efficiently, ensuring seamless communication and coordination of schedules to optimize patient flow.
Essential Skills:
- Excellent customer service skills
- Strong communication abilities
- Ability to work in a fast-paced environment
About Us:
IHA St. Joe's Medical Group is dedicated to providing exceptional patient care and support through our dedicated team of professionals.
