Floating General Manager

1 week ago


Westlake, Ohio, United States PCRK Group Full time
Job Overview

PCKR Group is seeking a seasoned professional to fill the role of Floating General Manager. As a key member of our management team, you will be responsible for overseeing the daily operations of our businesses, ensuring seamless execution and exceptional customer service.

Key Responsibilities
  • Manage daily operations across multiple locations, ensuring consistency and quality in all aspects of business.
  • Lead and develop a high-performing team, fostering a positive and productive work environment.
  • Develop and implement business strategies to drive sales growth, profitability, and customer satisfaction.
  • Collaborate with cross-functional teams to achieve business objectives and improve operational efficiency.
  • Monitor and analyze key performance indicators, making data-driven decisions to drive business success.
Requirements
  • Proven experience in a managerial role, with a strong track record of success in operations and customer experience.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with team members, customers, and stakeholders.
  • Strong organizational and problem-solving abilities, with a focus on adaptability and continuous improvement.
  • Customer service orientation, with a passion for delivering exceptional experiences and driving customer loyalty.
  • Experience in the massage/skincare industry is a plus, but not required.
Benefits
  • Comprehensive medical, dental, and vision insurance.
  • Paid time off and comprehensive 401k package.
  • Employee referral bonuses and monthly free massage and skincare services.
  • Salary based on experience and qualifications.

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