General Manager

2 weeks ago


Westlake, Ohio, United States TravelCenters of America Full time
Job Summary

The Site General Manager is a key leadership role responsible for overseeing the operations of a designated travel center. This individual will lead a team of management professionals and be accountable for achieving business objectives related to profitability, customer satisfaction, and employee engagement.

Key Responsibilities
  • Supervise and develop a high-performing management team to drive business results
  • Establish and maintain a culture of customer satisfaction and employee engagement
  • Develop and implement strategies to improve profitability and reduce costs
  • Ensure compliance with company policies, procedures, and regulatory requirements
  • Monitor and analyze key performance indicators to inform business decisions
Requirements
  • High School Diploma or equivalent required; Associate's or Bachelor's degree preferred
  • 3+ years of experience in a leadership role with a proven track record of success
  • Strong analytical and problem-solving skills, with the ability to drive business results
  • Excellent communication and interpersonal skills, with the ability to lead and motivate a team
  • Proficiency in Microsoft Office and operational understanding of POS software
What We Offer
  • Competitive salary and quarterly bonus program
  • Medical, dental, vision, and life insurance
  • 401(k) with company match
  • Paid vacation and holidays
  • Tuition reimbursement
  • A wide variety of discounts on technology, travel, food, and fuel
  • Opportunity for growth and advancement with company-paid training

TravelCenters of America is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.


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