Customer Service Representative
1 week ago
Jiffy Lube Service Advisors play a vital role in delivering exceptional customer experiences and driving business success. Key Responsibilities:
* Provide world-class customer service, ensuring guests feel valued and satisfied with their experience
* Develop a deep understanding of Jiffy Lube products and services, including oil changes, preventative maintenance, and other offerings
* Accurately capture guests' product needs and provide updates throughout the process
* Offer tailored solutions to meet guests' automotive needs, providing impartial advice and recommendations
* Perform Jiffy Lube's Signature Service oil change and other preventative maintenance services
Requirements:
* Previous experience in a dealership, automotive shop, tire center, or quick lube environment is essential
* Valid driver's license required
* Must pass a background check
* Possess excellent communication skills, both verbal and written
Benefits:
* Comprehensive training through Jiffy Lube University
* Opportunities for career advancement and professional growth
* Competitive compensation and benefits package
At Jiffy Lube, we value our team members and recognize their contributions to our success. We strive to create a fast-paced, team-oriented environment where everyone has equal access to opportunity and can grow professionally.
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