Customer Service Representative
1 week ago
Are you passionate about delivering exceptional customer experiences and promoting wellness? We're seeking a skilled Sales and Customer Service Associate to join our team at Massage Envy Tracy Pavilion.
About the Role- Provide top-notch customer service and create a welcoming atmosphere for clients
- Promote the value of Total Body Care by educating clients on new services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases
- Support clinic flow by greeting clients, scheduling services, and addressing questions
- Help grow and retain a client base through in-person and phone/email outreach
- Competitive hourly pay plus bonuses and commissions
- Employer-paid healthcare, including medical, dental, and vision plans
- A flexible schedule for a better work-life balance
- In-depth product and service training
- A free massage, skincare, or stretch service each month
- Product discounts
- High school diploma or equivalent and previous retail or sales experience (preferred)
- Critical thinking skills with excellent math and computer skills and the ability to multitask
- Great people skills and the ability to establish positive relationships with guests
- Supporters of total body care with a general knowledge of massage and skin care services
We're a supportive community that celebrates individuality and shares knowledge. If you're ready to join a growing team with experienced professionals who share your passion for wellness, we can't wait to meet you.
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