Customer Service Sales Representative

4 days ago


Tracy, California, United States Renee Davidson - State Farm Agency Full time
Job Overview

Renee Davidson - State Farm Agency is seeking a skilled and caring professional to fill the role of Customer Service Sales Representative. This position is ideal for individuals who excel in customer care and possess a strong understanding of the needs and motivations of people.

Key Responsibilities:

  • Establish and maintain positive relationships with customers to inspire loyalty and enhance the overall State Farm Insurance customer experience.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Utilize a customer-focused, needs-based review process to educate customers about insurance options and provide personalized solutions.

Benefits and Opportunities:

  • Competitive base pay plus bonuses/commission
  • Paid time off and vacation after 90 days
  • Optional health and retirement benefits
  • Valuable experience and growth potential within the agency

Requirements:

  • Previous sales experience, preferably in outside sales or inside sales representative, retail sales associate, or telemarketing
  • Excellent communication skills, including written, verbal, and listening abilities
  • Bilingual English/Spanish proficiency
  • Self-motivated and detail-oriented individual with strong problem-solving skills
  • Ability to work effectively in a team environment and assess customer needs
  • California Property Casualty license and ability to obtain Life and Health license


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