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Customer Service Representative

2 months ago


Tracy, California, United States NFI Full time
Job Summary

NFI is seeking a highly skilled Distribution Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, processing orders, and handling complaints in a professional and timely manner.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a prompt and professional manner
  • Process and input customer orders accurately and efficiently
  • Produce all necessary paperwork and information required for customer work orders
  • Collaborate with internal teams to ensure seamless order fulfillment and customer satisfaction
Requirements
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail
  • Proficiency in computer software and systems
What We Offer

NFI offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.