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Customer Service Representative

2 months ago


Tracy, California, United States TJX Companies Full time

Join Our Team at TJX Companies

About the Role

We are seeking a highly skilled and motivated Customer Service Representative to join our team at TJX Companies. As a key member of our Loss Prevention team, you will be responsible for providing exceptional customer service and ensuring a safe and secure shopping environment for our customers.

Key Responsibilities

  • Provide excellent customer service to our customers, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Work closely with our Loss Prevention team to identify and prevent shoplifting and other forms of theft.
  • Monitor and maintain a safe and secure shopping environment, reporting any incidents or concerns to management.
  • Collaborate with colleagues to achieve sales goals and provide a positive shopping experience for our customers.

Requirements

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving and analytical skills.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.