Customer Service Representative

4 weeks ago


La Grange, Illinois, United States Sam's Club Full time

As a Frontline Member Service Representative at Sam's Club, you will be responsible for providing exceptional customer service by assisting members with purchasing decisions, locating merchandise, and resolving member issues. You will also promote Sam's products and services, and assist members with transactions using registers or self-checkout areas.

Key Responsibilities:

  • Provide customer service by assisting members with purchasing decisions
  • Locate merchandise to assist members
  • Resolve member issues in a timely and professional manner
  • Promote Sam's products and services to members
  • Assist members with transactions using registers or self-checkout areas

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic math skills and accuracy with handling cash and operating a register
  • Ability to work a variety of shifts, including evenings and weekends


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