Automotive Service Representative

4 weeks ago


La Grange, Illinois, United States Autobarn VW Of Countryside Full time
Grow with Autobarn VW Of Countryside

This is your chance to be a part of one of the fastest growing automobile dealer groups. Our company offers a team environment, great benefits, and ongoing training/support for our associates. The ideal candidate must have the desire to join a fast-paced organization with high standards.

We are currently seeking outgoing and energetic Service Business Development Center (BDC) Associates. We are looking for individuals with experience, but we are always willing to train the right person. If you have strong customer service skills, a willingness to learn and enjoy helping people – we want to meet you.

Our Service BDC Associates work with our Service Managers and Service Advisors to set, confirm, and follow up on all appointments and visits to our Service Centers. This role requires excellent phone and communication skills, a working knowledge of a computer, a positive attitude, and a strong team player mentality.

Key Responsibilities:

  • Set, confirm, and follow up on all appointments and visits to our Service Centers
  • Work with Service Managers and Service Advisors to achieve sales and customer satisfaction goals
  • Provide exceptional customer service and support to our customers
  • Meet or exceed sales and customer satisfaction targets
  • Participate in ongoing training and development programs to improve skills and knowledge

Requirements:

  • Excellent phone and communication skills
  • Working knowledge of a computer
  • Positive attitude and serious work ethic
  • Strong team player
  • Goal Oriented
  • Bi-lingual individuals encouraged to apply


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