Kitchen Operations Manager

3 weeks ago


Pensacola, Florida, United States Shrimp Basket Holdings Full time
Kitchen Manager Job Description

The Kitchen Manager is a key member of the Shrimp Basket Holdings team, responsible for the overall operations of the restaurant. This role requires a collaborative partner to the General Manager, as well as leadership in the absence of the General Manager.

Key Responsibilities:
  • Customer Service: Establish and maintain customer service standards.
  • Operations Management: Coordinate efforts between the front of the house and the back of the house, select, hire, and train staff, and manage quality control.
  • Leadership and Development: Coach, counsel, and discipline employees on performance, service, and attendance issues, and plan and assign daily goals, tasks, and assignments.
  • Administrative Tasks: Process employee terminations, maintain adherence to all Company policies and procedures, and report to work in a neat and clean uniform.
Requirements:
  • Education: High school diploma or GED.
  • Experience: Prior experience in a related food service position.
  • Certifications: State applicable health and/or alcohol compliance card, and ServSafe Food Manager certification.
Work Environment:

This job operates in a kitchen environment, with frequent exposure to heat, steam, and fire. The noise level can be loud, and the employee may be exposed to hazards including cuts, slips, trips, falls, and burns.

Physical Demands:

The physical demands of this job include standing for extended periods, walking, stooping, crouching, kneeling, and frequent hand washing.



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