Restaurant Operations Manager

10 hours ago

Pensacola, Florida, United States Jim 'N Nick's Community Bar-B-Q Full time
Restaurant Assistant General Manager

About the Role:

We are seeking a highly skilled and experienced Restaurant Assistant General Manager to join our team at Jim 'N Nick's Community Bar-B-Q. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Ensure flawless execution of every detail, every shift, by every team member, to exceed guest expectations.
  • Provide direction, coaching, training, and development for team members, including food quality, service standards, safety, and sanitation.
  • Ensure all food, beverage, and service standards, policies, and procedures are adhered to.
  • Partner with the General Manager to ensure financial performance of the restaurant.
  • Ensure consistent execution of all systems, standards, inventory, and cost controls.
  • Partner with the General Manager to create and implement plans that result in improved financial performance in all areas of the operation.
  • Utilize the catering team to inspire community involvement and build sales.
  • Ensure team members and manager schedules support the positive performance of the restaurant.
  • Interview and assist in the final selection of all team members, maintaining appropriate staffing levels.
  • Partner with the General Manager to verify that all daily administration is carried out according to policy and standards.
  • Proactively organize and plan work, anticipating the ever-changing needs of the business.
  • Communicate effectively with guests, team members, management, local owners, vendors, and other stakeholders.

Requirements:

  • High school diploma or general equivalency diploma (GED). Some college preferred.
  • Minimum of three years of high-volume full-service restaurant management experience.
  • Exceptional leadership and motivational skills required.
  • Ability to attract, train, develop, and retain top team members.
  • Strong guest service focus with the ability to provide an exceptional dining experience.
  • Ability to define, measure, and attain financial goals, with a focus on year-over-year sales growth, guest count increases, effective staffing levels, guest service measurements, cost of goods, and labor cost management.

Physical Requirements:

Performs duties that require bending, lifting, reaching, and turning. Transports items and containers (up to 50 lbs.). Able to stand for up to 8 hours or longer if needed.

Additional Requirements:

  • Ability to sit or stand for extended periods and work in a restaurant environment.
  • Ability to lift at least 50 pounds.
  • Ability to talk and hear, and use hands repetitively to finger, handle, feel, or operate kitchen equipment and other standard office equipment.

What We Offer:

We offer a competitive salary, benefits package, and opportunities for professional growth and development. If you are a motivated and experienced restaurant professional looking for a new challenge, please submit your application.

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