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Client Relationship Manager
2 months ago
Position Overview
We are a leading company in the beverage distribution sector, seeking passionate individuals who excel in customer engagement and thrive in a dynamic sales environment.
As a Sales Representative, your role will involve nurturing and expanding relationships with off-premise accounts to enhance the sales of our diverse portfolio of wine, beer, and spirit brands. This will be achieved through strategic planning, effective sales execution, and clear communication, ultimately driving the success of both our company and our suppliers.
If you are dedicated to surpassing customer expectations and being part of a successful team – and possess a vehicle for travel to client locations – we invite you to become part of our vibrant, family-oriented culture.
Compensation Overview
Competitive Salary with Commission & Incentives Generous Sign-On Bonus Mileage Reimbursement at 65.5 cents per Business Mile Comprehensive benefits package including medical, dental, vision coverage, 401(k) matching, and paid time offKey Responsibilities
Conduct regular visits to accounts and establish an efficient route for daily coverage. Assess the entire account base by visiting each location, identifying opportunities, and ensuring compliance with national account standards. Prepare and deliver professional sales presentations that align company goals with customer needs, including new product placements and promotional activities. Maintain optimal product levels by managing inventory and restocking shelves as permitted. Provide training to account staff on priority brands through educational seminars. Manage customer account receivables by processing credits and returns promptly and communicating effectively with accounts. Address customer issues and complaints, escalating them to management when necessary. Achieve sales and merchandising targets consistently. Develop strategies to meet objectives by understanding pricing and product programming on a monthly basis. Collaborate with management on inventory levels, alerting them to potential demand fluctuations. Meet performance standards by achieving distribution, volume, and activity goals set by management. Ensure brand visibility within accounts by adhering to management standards and utilizing effective point-of-sale materials. Collect payments from accounts where legally permissible. Support new account openings by coordinating initial orders with the Field Sales Manager. Participate in supplier collaboration through sales calls and promotional events. Perform additional duties as assigned by your supervisor.Required Qualifications
Bachelor's degree in a relevant field or equivalent experience At least 2 years of sales experience Proficient in MS Office and other relevant software, including presentation tools Strong communication skills with a focus on customer service Ability to manage multiple tasks, work independently or in a team, and meet deadlines Strong analytical and reporting skills Sound judgment and problem-solving abilities Capacity to thrive in a fast-paced, high-volume environment Must be at least 21 years of age Valid Driver's License required Reliable transportation and proof of auto insurance necessaryPhysical Requirements:
Regularly required to stand, sit, talk, hear, and use hands and fingers Must be able to reach overhead, squat, and bend Ability to lift and carry 45-65 poundsCompetencies:
Accountable for results impacting the department. Able to select the best option from defined procedures using common sense and experience.