Office Assistant

1 month ago


Chicago, Illinois, United States Lawrence Hall Full time
Job Summary

We are seeking a highly organized and detail-oriented individual to join our team as a File Clerk at Lawrence Hall. As a key member of our administrative staff, you will be responsible for providing exceptional support to our team and ensuring the smooth operation of our office.

Key Responsibilities
  • Provide reception relief for agency support staff
  • Assist staff with required filing duties for all program components
  • Assist with mail preparation, pick-up and distribution
  • Provide assistance to administration with photocopying and scanning
  • Participate in the development and implementation of continuous quality improvement activities as assigned
  • Assist with billing and payments while monitoring all foster care files
  • Assist with office inventory and provide administrative assistance to staff
  • Work with supervisors and staff to coordinate meetings and events
  • Monitor and oversee foster parent Ventra card distribution
  • Use active and reflective listening skills and affirmations to demonstrate respect and empathy, avoiding negative and derogatory labels that foster disrespect
  • Maintain confidentiality of employees, volunteers, and program participants to provide a safe environment
  • Attend at least two trainings related to being trauma informed in a twelve-month period
  • Ability to work effectively with program participants and family members, employees and vendors in a culturally diverse environment to support healing and recovery
Requirements
  • High School diploma
  • Ability to demonstrate computer proficiency according to the needs of the position
  • Six months to one year's experience or training in an office environment
  • Good communication skills
  • Knowledge of childhood trauma and prior experience working in settings with youth and families that have been exposed to trauma or experiencing traumatic stress preferred
  • Knowledge of youth development, adolescent issues, positive youth development/strength-based approach preferred
  • Personal vehicle or access to vehicle and proof of insurance
  • No history of child abuse or neglect
  • Ability to pass background and drug screen

This position meets the FLSA requirements for Non-Exempt.



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