Chiropractic Office Assistant
4 weeks ago
As a key member of our team at HealthSource Chiropractic of Chicago Wicker Park, the Chiropractic Office Assistant will play a vital role in ensuring the smooth operation of our office. This dynamic individual will be responsible for a variety of tasks, including insurance verifications, creating financial worksheets, and delivering financial reviews with patients. They will also assist with marketing campaigns, creative content, and community outreach, as well as maintain confidentiality as it pertains to HIPAA guidelines. Additionally, they will work with the rest of the team to keep the clinic clean and clutter-free, and manage patient flow between Doctor, Rehab, and Front Desk to ensure a seamless patient experience. The ideal candidate will have a strong background in customer service, proficiency in Microsoft Office and Windows, and a passion for helping people improve their lives and health. If you are a motivated and detail-oriented individual who is looking for a challenging and rewarding role, we encourage you to apply.
Responsibilities
- Insurance verifications
- Create financial worksheets
- Deliver financial reviews with patients
- Make product and supplement recommendations based on the doctors treatment plan
- Scan incoming insurance EOBs
- Assist with marketing campaigns, creative content, community outreach
- Weekly patient reporting
- Maintain confidentiality as it pertains to HIPAA guidelines
- Work with the rest of the team to keep the clinic clean and clutter-free
- Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective
- Maintain patient accounts by obtaining, recording, and updating personal and financial information
- Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
- Maintain business office inventory
- Other Administrative tasks
- Two-year degree or more is preferred but not required
- Previous experience in customer service must be demonstrated
- Proficiency in Microsoft Office and Windows is required
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