Lead Wellness Coordinator
1 month ago
We are seeking a highly skilled and motivated individual to join our team as an Assistant Studio Manager at Icebox Cryotherapy Fulshear. As a key member of our management team, you will be responsible for driving sales and service excellence in our upscale athletic and wellness spa.
Key Responsibilities:- Provide leadership and daily direction to the studio techs
- Manage and exceed all ICEBOX sales and operational budgets
- Oversee the sales process and systems
- Manage, monitor, coach, develop, and evaluate the performance of staff
- Comply and adhere to ICEBOX Business Policies for daily studio operations
- Develop a high-energy culture through contests and incentive-based motivation
- Model all studio activities through self-involvement (leading by example)
- Ensure ICEBOX branding and culture through consistency and continuity in all actions
- Manage disciplinary actions involving all ICEBOX studio employees
- Create relationships with clients to further personalize their experience
- Promote and educate clients on company products and culture
- Assist in staff performance reviews
- Enforce ICEBOX corporate policies, business practices, systems, and processes
- Ensure that all front desk systems are followed
- Provide and maintain the highest level of customer service
- Provide effective decision-making regarding customer service issues
- Responsible for ensuring that the facility is clean, maintained, and operationally sound
- Proven sales and membership-based selling leadership
- Min 2-3 years of previous sales experience required
- Min 1 year of management experience required, including directly overseeing all aspects of staff management
- Previous management experience in the health or fitness industry is strongly recommended
- Strong work ethic, integrity, and professional demeanor
- Solid verbal and written communication skills required
- Ability to multi-task and manage client and staff concerns
- Strong computer skills required with knowledge of MS Office programs (Excel, Word)
- Ability to work and function in a team environment
- Flexible to work day, evening, and/or weekend hours as needed
- Employee discount
- Flexible schedule
- Monday to Sunday
- Commission pay
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Lead Wellness Coordinator/Assistant Studio Manager
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Katy, Texas, United States Icebox Cryotherapy Fulshear Full timeJob DescriptionIcebox Cryotherapy Fulshear is seeking a highly skilled and experienced Sales and Service Excellence Leader to join our team. As a key member of our management team, you will be responsible for driving sales and service excellence at our Midtown location.Key Responsibilities:Provide leadership and daily direction to the studio teamDevelop and...
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