City Permit Coordinator

2 weeks ago


Spartanburg, South Carolina, United States City of Spartanburg Full time

Position Overview:
This role is integral to the issuance of municipal permits, including but not limited to construction, plumbing, electrical, and HVAC permits, and reports directly to the Building Official.

Key Responsibilities:
- Engage with clients via phone and in-person interactions.
- Calculate permit fees, process payments, maintain cash drawer accuracy, and manage deposits with the Finance Department.
- Answer phone inquiries and direct calls appropriately.
- Log and prepare plans for review, providing clarity on permit and inspection protocols.

Daily Interactions:
This position requires regular communication with contractors and tradespeople, serving as a vital first point of contact for the City of Spartanburg. It functions as a comprehensive resource for permits and business licenses.

Qualifications:
- High school diploma is required.
- Valid SC Driver's License.
- Minimum of two years of experience in customer service, permitting, or a related field.
- Exceptional customer service and cash handling skills.
- Proficiency in Microsoft Word, Excel, and Outlook.
- Familiarity with cash receipt software is advantageous.
- Bilingual abilities, particularly in Spanish and English, are a plus.

Compensation and Benefits:
- Salary is commensurate with experience, with a minimum starting salary of $39,000.
- This is a full-time position that includes benefits such as Medical, Dental, Vision, Disability, and Life insurance through the SC State Health Plan, along with access to a complimentary onsite health clinic.
- Retirement benefits through the SC State Retirement System (Employee contributes 9%, and the City contributes 18.56%).
- Enjoy 12 paid holidays and 3.5 weeks of paid time off annually, plus longevity leave based on years of service.



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