Customer Service Lead

1 week ago


Escondido, California, United States Disability Solutions Full time
Job Summary

We are seeking a highly skilled and experienced Front Desk Ops Supervisor to join our team at Hyatt Vacation Club (HVC). As a key member of our front desk operations team, you will be responsible for providing exceptional service to our Owners/guests, processing guest check-ins, and ensuring that all guest requests are met.

In this role, you will work closely with colleagues to maintain high standards of service and quality. You will welcome and greet guests professionally, anticipate and address their needs, and contribute to team goals. Your ability to multitask, prioritize tasks, and follow company policies and safety procedures will be essential in this role.

Requirements

  • Available to work various shifts, holidays, and both weekend days
  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time
  • Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance
  • Valid Drivers License Required


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