Front Desk Associate at a Dentist's Office

1 week ago


Escondido, California, United States Excel Dental Full time
Front Desk Associate Job Summary
Excel Dental is seeking a highly organized and detail-oriented Front Desk Associate to join our team. This role involves providing exceptional customer service, managing administrative tasks, and maintaining accurate patient records.

About Excel Dental
We are a dental practice that prioritizes providing high-quality care to our patients in a comfortable and friendly environment. We seek professionals who share our values and passion for delivering quality care.

Key Responsibilities
- Greet patients warmly and manage the check-in/check-out process efficiently.
- Schedule appointments and manage the dental office calendar to optimize patient flow.
- Verify patient insurance information and assist with insurance claims processing.
- Maintain accurate patient records using eClinicalWorks software and ensure compliance with health information management protocols.

Requirements and Qualifications
- Prior experience in medical administrative support or a similar role is preferred.
- Familiarity with dental terminology and health information management practices is advantageous.
- Proficiency in using phone systems and managing multiple lines effectively.

Benefits and Compensation
- Competitive salary: $21.00 - $27.00 per hour.
- Benefits package includes 401(k), employee discounts, paid time off, paid sick leave, paid holidays, bonus, and tuition assistance.

Work Environment
This is a full-time or part-time position with expected hours of 24-40 per week. The work location is in-person.
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