Technical Account Management Lead
3 days ago
At OwnBackup, we're looking for a driven and detail-oriented Technical Account Management Lead to join our team. As a regional lead for the TAM team, you'll be responsible for the welfare, care, support, enablement, and development of your team and their customers.
You'll work closely with the Sales Teams to ensure the Services organization is aligned with the sales pipeline, help understand key prospects, and adequately position the TAM services. You'll also work with the Director of Technical Account Management to refine and develop offerings.
The ideal candidate is a team player who enjoys working hard, exhibits professionalism, is dedicated to meeting and exceeding expectations, building relationships, has excellent collaboration skills, can learn new technologies quickly, and uses their time efficiently.
As a Technical Account Management Lead, you'll provide the first point of contact and escalation for your team, build assets, accelerators, and efficiencies that will increase the performance of the team and accelerate time to value for our customers.
You'll work with Sales to provide accurate pipeline and forecasts, provide input to staffing, hiring, and professional development models, and participate in issues and act as an advocate for customers during the triage and resolution of high severity cases.
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Englewood Cliffs, New Jersey, United States Own Company Full timePosition OverviewOwn Company is a premier data platform relied upon by numerous organizations to safeguard and leverage SaaS data, enabling transformative business outcomes. Our mission is to empower clients to maintain the availability, security, and compliance of their critical data while discovering innovative ways to derive insights more swiftly. By...
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