Shift Manager

6 days ago


Des Moines, Iowa, United States Panera Iowa Full time

About the Shift Supervisor Position:

As a Shift Supervisor at Panera Iowa, you will play a vital role in ensuring operational excellence and consistently exceeding customer expectations. Your responsibilities will range from assisting customers to supporting the entire bakery-cafe team.

Key Responsibilities:

  • Take the lead in providing exceptional customer service and ensuring a positive guest experience.
  • Inspire associates to have fun while delivering a great guest experience.
  • Work as a team player with a passion for continuous learning and professional growth.
  • Provide recognition and constructive feedback throughout the shift as appropriate.
  • Establish a culture of excellent customer service and ensure compliance with safety policies and regulations.
  • Efficiently resolve conflicts among associates and between customers and associates.
  • Communicate with upper management regarding operations and personnel.

Requirements:

  • Motivated team player with great communication and people skills.
  • Leadership experience in a food service or retail environment.
  • Must understand and practice basic food safety.
  • Minimum age 18 years of age.


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