Shift Manager
6 days ago
About the Shift Supervisor Position:
As a Shift Supervisor at Panera Iowa, you will play a vital role in ensuring operational excellence and consistently exceeding customer expectations. Your responsibilities will range from assisting customers to supporting the entire bakery-cafe team.
Key Responsibilities:
- Take the lead in providing exceptional customer service and ensuring a positive guest experience.
- Inspire associates to have fun while delivering a great guest experience.
- Work as a team player with a passion for continuous learning and professional growth.
- Provide recognition and constructive feedback throughout the shift as appropriate.
- Establish a culture of excellent customer service and ensure compliance with safety policies and regulations.
- Efficiently resolve conflicts among associates and between customers and associates.
- Communicate with upper management regarding operations and personnel.
Requirements:
- Motivated team player with great communication and people skills.
- Leadership experience in a food service or retail environment.
- Must understand and practice basic food safety.
- Minimum age 18 years of age.
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