Spanish Speaking Office Manager

4 days ago


Fort Lauderdale, Florida, United States 5TH HQ LLC Full time

Are you a detail-oriented and communicative individual looking for a new challenge? Do you have a passion for working with patients and providing exceptional customer service? If so, we encourage you to apply for the Spanish Speaking Office Manager position at 5TH HQ LLC.

">About the Role

This role is responsible for coordinating patient appointments, managing the office calendar, and ensuring smooth communication between patients and medical staff. The ideal candidate will possess strong organizational skills, excellent customer service skills, and the ability to multitask in a dynamic environment.

Key Responsibilities:
  • Patient Scheduling: Coordinate and schedule patient appointments, follow-ups, and consultations, ensuring that the office calendar is accurately maintained and efficiently managed.
  • Patient Communication: Serve as the primary point of contact for patients, handling phone calls, emails, and in-person inquiries in both English and Spanish.
  • Patient Intake: Assist with patient check-ins, verifying insurance information, updating patient records, and ensuring that all necessary documentation is completed prior to appointments.
  • Reminder Calls: Conduct appointment reminder calls and send confirmation messages to reduce no-show rates and ensure patients are informed about their appointments.
  • Coordination: Work closely with team members to manage appointment availability, reschedule appointments when necessary, and ensure that the office workflow is optimized.
  • Administrative Support: Perform general administrative duties such as filing, faxing, and managing correspondence to support the office's day-to-day operations.
  • Patient Satisfaction: Address patient concerns, answer questions, and provide information about office policies, procedures, and services to enhance the patient experience.

The successful candidate will have a basic understanding of medical terminology and office procedures, as well as proficiency in using office software, electronic medical records (EMR) systems, and scheduling tools. We offer a competitive salary of $50,000 - $65,000 per year, depending on experience, and opportunities for professional growth and development.



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