Part Time Sales and Service Ambassador

7 hours ago


Sacramento, California, United States 5.11 Tactical Full time

We are innovators who make purpose-built technical apparel, footwear, and gear for life's most demanding missions. Our commitment to operator-led product innovation, quality, and compelling value has established us as the fastest-growing and most well-known brand of tactical apparel, gear, and functional products in the world.

About Us

At 5.11 Tactical, we leverage our deep relationships with Law Enforcement, Special Forces Operators, and First Responders to gain unique insights. The results are products that break new ground combining ruggedness, speed, range of motion, and ultimate comfort in professional duty, tactical training, adventure, women's tactical, fitness, and industrial professionals.

Job Summary:

In order to accomplish this mission, we have an exciting opportunity as a part-time Retail Sales Associate at our retail store located in Sacramento, CA. As a Sales and Service Ambassador, you will deliver a superior customer service experience that builds customer relationships and brand loyalty.

Key Responsibilities:

  • Demonstrate our values and mission through customer service and brand experience
  • Maintain expert knowledge of products and services offered
  • Recover and replenish products on sales floor according to brand presentation standards
  • Process merchandise shipments effectively
  • Provide an efficient and satisfying cash wrap experience
  • Assist in housekeeping duties to maintain a neat, clean, and professional store environment
  • Execute alteration fitting and customization orders (in selected stores only)

Requirements:

  • Possess a positive and friendly attitude
  • Show strong computer skills – MS Office Suite and ability to operate a retail POS system
  • Possess a desire to become an expert about products and educate customers
  • Exhibit comfort with contacting customers after the sale to build relationships
  • Schedule flexibility to include evenings and weekends

Our Culture:

We are a high-energy company built upon our values of Service, Unity, Impact, and Tenacity. We champion the needs of our consumer and fulfill the mission of a lifetime.

Benefits:

We offer a competitive salary range of $16 - $18 per hour, medical, dental, and vision insurance, a 401(k) program with employer match, employer-paid basic life and AD&D insurance, and more.

Equal Opportunity Employer:

We are committed to diversity, equity, and inclusion. We welcome applicants from all backgrounds and believe that a diverse team is essential to our success.



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