Ambulance Dispatcher Lead

1 week ago


New York, New York, United States DocGo Full time
Job Overview

We are seeking an experienced Ambulance Dispatcher Lead to join our team at DocGo. This is a full-time opportunity that offers a competitive salary range of $40,000 - $55,000 per year.

About the Role

The successful candidate will be responsible for receiving and prioritizing emergency calls, dispatching ambulances, and coordinating patient care with medical professionals in the field. Strong communication and interpersonal skills are essential for this role, as you will be interacting with patients, families, and healthcare providers on a daily basis.

Key Responsibilities

- Receive and prioritize emergency calls from the public
- Dispatch ambulances and coordinate patient care with medical professionals in the field
- Gather patient billing information and secure necessary signatures
- Provide exceptional customer service to patients, families, and healthcare providers

Requirements

- 2-3 years' experience in transportation dispatch or a related field (EMS Dispatch preferred)
- Geographical knowledge of service areas
- Excellent verbal and written communication skills
- Ability to remain calm under pressure and multitask effectively

Benefits

- Competitive salary range of $40,000 - $55,000 per year
- Sign-on bonus opportunities for new hires
- Referral bonuses for successful referrals
- Comprehensive benefits package including health, dental, and vision insurance, as well as 401(k) matching

About Us

DocGo is a leading provider of mobile health services, population health, remote patient monitoring, and ambulance services. We are committed to delivering high-quality, affordable care to patients where and when they need it. Our innovative care delivery platform includes proprietary AI-powered technology, a logistics network, and a dedicated field staff of over 5,000 certified health professionals.

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