Customer Service Representative

5 days ago


New York, New York, United States Axelon Services Corporation Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team as a Dispatch Specialist. In this role, you will be responsible for managing phone calls and dispatching service tickets in a timely and efficient manner.

Key Responsibilities:
  • Manage phone calls from customers, addressing their inquiries and concerns
  • Dispatch service tickets to the appropriate teams or individuals
  • Maintain accurate records of all interactions and updates
Requirements:
  • Basic computer skills, including proficiency in Microsoft Office and Google Suite
  • Experience with ticket service systems and customer relationship management software
  • Excellent communication and problem-solving skills
Preferred Qualifications:
  • 1-3 years of administrative experience, preferably supporting leaders or managers
Work Environment:

This is a 26-week assignment working in an office setting. You will be expected to work independently and as part of a team to achieve goals and objectives.

About Our Company:

Axelon Services Corporation is a leading provider of professional services, dedicated to delivering exceptional results to our clients.

Salary Information:

The estimated salary for this position is $55,000 - $65,000 per year, based on industry standards and location.



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