Customer Service Representative
5 days ago
We are seeking a highly skilled Customer Service Representative to join our team as a Dispatch Specialist. In this role, you will be responsible for managing phone calls and dispatching service tickets in a timely and efficient manner.
Key Responsibilities:- Manage phone calls from customers, addressing their inquiries and concerns
- Dispatch service tickets to the appropriate teams or individuals
- Maintain accurate records of all interactions and updates
- Basic computer skills, including proficiency in Microsoft Office and Google Suite
- Experience with ticket service systems and customer relationship management software
- Excellent communication and problem-solving skills
- 1-3 years of administrative experience, preferably supporting leaders or managers
This is a 26-week assignment working in an office setting. You will be expected to work independently and as part of a team to achieve goals and objectives.
About Our Company:Axelon Services Corporation is a leading provider of professional services, dedicated to delivering exceptional results to our clients.
Salary Information:The estimated salary for this position is $55,000 - $65,000 per year, based on industry standards and location.
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