Housing Operations Manager for a Leading Beauty Brand
1 day ago
We are seeking an experienced and skilled Operations Manager to join our team at Huda Beauty. As the ideal candidate, you will have a proven track record of managing complex operational processes, driving continuous improvement, and delivering exceptional customer experience.
The successful candidate will be instrumental in supporting strategic initiatives, optimizing day-to-day operations, and fostering cross-functional collaboration. Key responsibilities include:
- Cycle Count Management: Plan, manage, and execute cycle counts on a quarterly basis to maintain inventory accuracy.
- Daily Inventory Checks: Conduct daily checks and balances on inventory counts to ensure system and physical alignment.
- Annual Stock Take: Oversee and participate in the comprehensive annual stock take to ensure inventory accuracy and compliance.
- Logistics Coordination: Main point of contact with the HQ logistics team, coordinating on inventory, shipments, and other logistics matters as needed.
- Process Streamlining: Streamline processes to ensure efficient receipt and dispatch of goods, while maintaining quality and timeliness standards.
- Order Processing: Oversee order processing, ensuring accurate and timely fulfillment while addressing any issues related to shipping, expiry dates, and batch codes.
- B2B Partnerships: Serve as the primary contact for B2B partners, handling order management, inquiries, and ongoing communication to support strong client relationships.
- KPI Monitoring: Monitor and evaluate key performance indicators (KPIs) for the warehouse to maintain service levels and quality standards.
- Third-Party Logistics: Conduct monthly meetings with third-party logistics partners to review performance, resolve issues, and enhance processes.
- Financial Reconciliation: Reconcile invoices with the local finance team monthly, ensuring accuracy and timely processing to maintain budget alignment.
Requirements:
- Bachelor's degree in Business, Operations Management, Supply Chain, or a related field.
- 5-7 years of operations management experience in a fast-paced industry, ideally within beauty or consumer goods.
- Strong expertise in ERP systems and proficiency in Excel, with the ability to analyze data and generate reports.
- Strong knowledge of warehouse management and 3pl processes and best practices.
Estimated Salary: $80,000 - $110,000 per annum, depending on location and experience.
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