Order Fulfillment Specialist

2 weeks ago


Fall River, Massachusetts, United States Bass Pro Shops Full time

POSITION SUMMARY:

The BOSS (Buy Online Ship from Store) initiative enhances the shopping experience for our clientele by utilizing inventory from all retail locations. The BOSS Fulfillment Outfitter plays a crucial role in this process, ensuring that orders are filled accurately and efficiently. Responsibilities include sorting, picking, packing, and preparing merchandise for shipment to both direct customers and retail outlets, while maintaining the quality and presentation of products.

ESSENTIAL FUNCTIONS:

  • Executes various tasks within the back room of the retail establishment, including receiving and inspecting merchandise, fulfilling orders, and packing items in suitable containers for shipment.
  • Organizes merchandise into order groupings and packages items using appropriate materials, ensuring proper labeling and quality inspection.
  • Processes retail and direct customer orders by verifying merchandise and retrieving items from designated stock locations.
  • Transports merchandise within warehouse areas using authorized equipment or manually loads and unloads shipments.
  • Maintains cleanliness and safety standards in the work environment.
  • Participates in all required training sessions, including safety and job skills development.
  • Assists customers on the sales floor by helping them locate products and make informed purchasing decisions.
  • Communicates any challenges or needs that may impact job performance, such as inventory discrepancies or supply shortages.
  • Performs additional duties as assigned.

EXPERIENCE/QUALIFICATIONS:

  • Minimum Degree Required: High school diploma
  • Experience: 0-2 years of relevant experience

KNOWLEDGE, SKILLS, AND ABILITY:

  • Proficient in order processing and closing orders in the BOSS system.
  • Capable of establishing and maintaining effective working relationships with management, colleagues, and customers.
  • Ability to read and interpret product labels and organize merchandise by UPC codes.

TRAVEL REQUIREMENTS:

  • N/A

PHYSICAL REQUIREMENTS:

  • Ability to lift up to 50 pounds.
  • Capacity to stand for extended periods.
  • Proficient in operating receiving equipment.
  • Frequently stands and/or walks during shifts.
  • Repetitive motions involving wrists, hands, and fingers.
  • Occasionally climbs or descends ladders and stairs.
  • Communicates with others to exchange information as needed.
  • Occasionally operates machinery and power tools.
  • Works in various environments, including tight spaces and outdoor conditions.
  • Engages in light work, including moving and lifting objects up to 20 pounds regularly and occasionally up to 100 pounds with assistance.

INDEPENDENT JUDGEMENT:

  • Performs tasks under general supervision, utilizing established procedures. Makes recommendations for improvements in work processes and policies.

Part Time Benefits Summary:
Enjoy discounts on retail merchandise, dining options, world-class resorts, and conservation attractions.

  • Dental coverage
  • Vision coverage
  • Voluntary benefits
  • 401k Retirement Savings Plan
  • Paid holidays
  • Paid vacation
  • Bass Pro Cares Fund
  • And more

Bass Pro Shops is an equal opportunity employer, ensuring that hiring decisions are made without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable law.

Reasonable accommodations may be provided for qualified individuals with known disabilities under the Americans with Disabilities Act and relevant state or local laws.



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