Product Strategy Manager, E-commerce Governance

2 weeks ago

Seattle, Washington, United States TikTok Full time
About TikTok
TikTok stands as the premier platform for short-form mobile video, dedicated to inspiring creativity and spreading joy.

With global headquarters in prominent cities, TikTok operates in numerous locations worldwide, fostering a vibrant community.

Why Choose TikTok
At TikTok, creation is at the heart of our mission. Our platform is designed to nurture creativity, and this ethos extends to our teams.

We face challenges as opportunities for learning, innovation, and collective growth.

We reject the status quo and embrace courage, working together to create impactful solutions for our users and communities.

About the Role
The e-commerce sector has experienced remarkable expansion, becoming a competitive arena among leading tech firms.

With a vast user base, TikTok is poised to redefine the e-commerce experience.

Our goal is to reintroduce discovery and joy into shopping, establishing TikTok as the preferred commerce platform for merchants and creators alike.

We seek passionate individuals to join our product and operations team, tasked with building an innovative, secure, and user-friendly e-commerce ecosystem.

Team Overview
As a member of the Global Product Solutions & Operations team, you will spearhead market research, pinpoint product opportunities, and develop go-to-market strategies for TikTok's eCommerce offerings.

Your responsibilities will encompass the entire product lifecycle, from development to launch and user adoption, shaping the future of our eCommerce products.

Key Responsibilities
  • Oversee a specific domain within the product solutions & operations team.
  • Manage critical projects to address complex issues requiring cross-domain product adjustments.
  • Conduct in-depth quantitative and qualitative market research to inform product design.
  • Collaborate with diverse teams, including Product Management, Design, Data Science, and Engineering, to refine product strategy and roadmap.
  • Utilize ROI analysis and dependency assessments to prioritize product requirements.
  • Engage in the product development process, ensuring quality through artifact reviews and user acceptance testing.
  • Plan and implement go-to-market initiatives, including product documentation and audience engagement strategies.
  • Track key product performance metrics, perform gap analyses, and drive improvement initiatives.
Qualifications
  • A minimum of 5 years of experience in product design, marketing, and strategy within the internet sector.
  • Experience in e-commerce or related fields is advantageous.
  • Demonstrated ability to influence product development and strategy through market insights.
  • Proven track record in team leadership.
  • Excellent communication and collaboration skills, adept at navigating global organizational structures.
  • Strong analytical capabilities with a proactive approach to setting ambitious goals and driving continuous improvement.
Preferred Qualifications
  • A Bachelor’s or Master’s degree in relevant fields such as Computer Science, Business Administration, Economics, or Data Science.

TikTok is dedicated to fostering an inclusive environment where employees are appreciated for their unique skills and perspectives. We strive to reflect the diverse communities we serve and are committed to celebrating these voices.

We are enthusiastic about this mission and hope you share our passion.

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